Frequently asked questions

A professional organiser declutters your current home before you pack, plans where everything will live in the new house, and unpacks and organises it on moving day. We do all three: two organisers for a declutter day, and a team of three to six for a full home unpack.

Our guide prices are £800 for a pre-move declutter day with two organisers, £900 for a kitchen and principal bedroom unpack, and £1,250 to £2,300 for a full home unpacked in a day, depending on team size. Travel is charged by postcode and storage solutions are added at cost.

We work across London, Surrey, Berkshire, Buckinghamshire and Hertfordshire, including Ascot, Windsor, Beaconsfield, Gerrards Cross, Weybridge, Cobham, Esher, Berkhamsted and Rickmansworth. If your move is a little further out, ask us anyway.

No. We declutter before you move and unpack completely afterwards, working alongside the removals team of your choice. Removals put boxes in rooms; we create a home that works.

We don't offer a packing service; that's a job for your removals team. We do categorise your belongings during the decluttering stage, so the boxes that get packed are organised and clear.

Usually the day after your removals team has placed the boxes. We swoop in to get every room unpacked so you can sleep in a made bed that night.

We start with a discovery call to put together the right package for your needs. We then declutter with you at your current house, categorising as we go. On moving day we unpack, create the systems and set up your storage so your new home works for your family.

Entirely up to you. We can work around a full household, or happily get on with it if you can't be there. For decluttering we do recommend you join us for at least an hour, as a few decisions from you make all the difference.

Usually a single day. Larger homes and more complex layouts can take longer, and we'll be honest with you about that on the call.

Garages and lofts aren't usually included, though we can add them to your package. We recommend packing those spaces in clear, labelled, stackable boxes.

We don't clear rubbish, but we'll point you in the right direction and suggest charity collections.

That's completely up to you. If you're moving somewhere larger you may barely need to edit at all. Nothing is ever thrown out without your go-ahead.

Every member of the team is a trained, experienced professional organiser. Helen and Ruth each ran their own established organising businesses in the South East before joining forces.

As early as you can. The more planning time we have, the smoother the move. That said, we're flexible and will always try to accommodate last-minute bookings when we have availability.

A 25% deposit secures your date. Prices start at £800 for a Pre-Move Declutter Day and £900 for a Kitchen & Principal Bedroom Unpack; a full home unpack ranges from £1,250 to £2,300 depending on team size.

The earlier the better. We often unpack and set up homes once the builders have left, but getting us involved before the work begins saves the most stress. We help you edit what you genuinely want to keep, so you aren't paying to store clutter, plan a capsule of essentials for living through the build, and advise on cupboard and wardrobe layouts while the joinery plans are still flexible. Renovation support

Yes, absolutely. After months of dust and decisions, most families have very little energy left for unpacking dozens of boxes into freshly painted rooms. Once the building work is finished and the house has been cleaned, we step in to unpack, set up your storage systems and have the finished home ready to live in. Renovation support

Yes. With your go-ahead we regularly work alongside interior designers, architects and cabinet makers, so the storage inside the cupboards matches how your household actually lives day to day. Renovation support

Yes. We often set families up in a rental so life stays manageable during the build, then return months later to unpack and organise the finished house when it's time to move home. Renovation support

Both. Many moves are arranged by HR teams and relocation management companies as part of an employee's package, while others are booked privately by families arriving in the UK for a new role. Corporate Relocations

Yes, and it's one of our most popular corporate services. We agree access and priorities in advance and set the house up while the employee is at work or the family is still travelling, so they arrive to made beds, an organised kitchen, stocked bathrooms and candles lit. Corporate Relocations

Removals and shipping teams move and place the heavy furniture and crates. We take over from there, opening every box, putting belongings away, organising cupboards, wardrobes and the pantry, and clearing the packaging so the house feels settled from the first night. Corporate Relocations

Yes. We can set up a first-night essentials service for the luggage or air shipment, then return for a full home unpack when the sea container arrives weeks later. Corporate Relocations