Your Moving Day

Frequently asked Questions

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  • Are you a Removals service?

    No, we don’t currently offer a removals service. Our job is to help you declutter before you move, then unpack completely at your new house with the feminine touch and organised systems so that you can enjoy the ‘New Home’ dream from day one without the stress or hassle!

  • Do you pack?

    We don’t offer a packing service, this is a job for the removals team of your choice. However, we categorise your things during the decluttering process so that packed boxes are organised and clear ready for the big day.  

  • How does it work?

    To begin with, we arrange a discovery call to put together the best package for your needs & budget. We will then declutter with you at your current house, working together to reduce anything you no longer need to make sure that your new home is clutter-free! As we declutter, we also categorise so that when boxes arrive they aren’t a random mixture! 


    Next - Your Moving Day! After removals have placed boxes in rooms, we swoop in and unpack into your beautiful new home. Our team are all Professional Organisers, so you’ll be getting the most organised, systemised & stylish start in your new place. We also help with storage to make sure that your home will work for you & your family.

  • Do we need to be at home while you work?

    This is completely up to you, we can work around a full household, but equally happy to get on with it & work our magic if you can't be there. However, for the decluttering we strongly recommend that clients work with us, even if it’s for an hour. We do all of the hard work but find that the results are life-changing if you can make a few decisions with us.

  • Who is Your Moving Day for?

    ‘Your Moving Day’ is for every household, of every size and every budget! We have created packages ranging from just Pre-Move Decluttering, through to our Ultimate Unpack package where you don’t have to lift a finger & we take care of everything. 

  • What should I expect?

    You can expect a stress free, easy moving experience with our team. We pride ourselves on giving a first class service which settles you smoothly into your new home. Our team is female-led, adaptable and hard working. We will be the friendly faces who make your moving day effortless! We LOVE moving people in and will make sure your home is exactly how you need it.

  • What areas do you cover?

    We currently cover Berkshire, Bedfordshire, Buckinghamshire, Hertfordshire, London & Surrey. 

  • Can I book you if I’m not in one of your areas?

    Of course! We are happy to travel so always get in touch with us to see if we can make it work for you!

  • What if I can’t afford Your Moving Day?

    Don’t worry! We have plenty of blogs & free resources to give you some help towards a hassle-free house move!

  • What are your rates?

    Our rates vary between packages and other factors such as the size of your home and the number of people living there. We will be the best money you ever spend for saving your sanity & creating that ‘New Home’ dream from day one!

  • When do you arrive?

    From experience we have learnt that the day your removals place your boxes is busy, chaotic and the timing can be unpredictable. We usually swoop in on the day after when there is more room for us to work and everything is ready to be unpacked and organised. Feel free to head out to work and let us set up your home. We can discuss this with you at the discovery call as sometimes moving times are unique due to circumstances.

  • What happens if moving dates change?

    Moving can be very unpredictable, and we totally understand that things outside of your control can dictate dates. We take a deposit of 25% upon booking which secures your move with us. We will then do everything in our power to rebook you on the exact date you need if we have the space, or at the earliest date after this.

  • What hours do you work?

    We typically start between 9/9.30, and finish between 4/5pm.

  • Do you clear rubbish?

    We don’t clear rubbish but we can point you in the right direction and suggests charity collections too. 

  • Do you offer bespoke services?

    Yes, we can do whatever makes your moving experience better-just ask.

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